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Features

Everything Kian can do

Explore the capabilities we build into your AI automation systems. Every feature is configured and deployed by our team — not left for you to figure out.

Core

Kian Context Engine

Kian doesn't just follow scripts. It understands your business — products, policies, processes, and current state — to make intelligent decisions.

  • Learns from your knowledge base, docs, and FAQs
  • Maintains context across conversations
  • Adapts responses based on customer history
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Kian Context Engine

Delivery

Managed Automations

We build your automations for you. No drag-and-drop builders, no templates. Custom systems designed for your specific workflows.

  • Dedicated implementation by our team
  • Custom-built for your stack and processes
  • Ongoing optimization and maintenance
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Managed Automations

Capability

Scheduling & Coordination

Kian handles meeting coordination end-to-end. It checks availability, proposes times, sends invites, and manages rescheduling.

  • Calendar integration (Google, Outlook, CalDAV)
  • Automatic time zone handling
  • Intelligent scheduling based on priorities
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Scheduling & Coordination

Capability

Support Automation

First-line support that actually resolves issues. Kian answers questions, creates tickets, and knows when to escalate to humans.

  • Real-time responses based on your knowledge base
  • Smart ticket creation and routing
  • Automatic escalation for complex issues
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Support Automation

Platform

Integrations

Kian connects to your existing tools. We handle the integration work so Kian can take action across your entire stack.

  • Slack, Teams, and messaging platforms
  • Google Workspace and Microsoft 365
  • CRMs: Salesforce, HubSpot, Pipedrive, and more
  • Notion, Airtable, and database tools
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Integrations

Control

Governance & Oversight

Stay in control with human-in-the-loop workflows, approval gates, and complete audit logs of every action Kian takes.

  • Configurable approval workflows
  • Human escalation triggers
  • Complete audit trail and logging
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Governance & Oversight

Trust

Security & Compliance

Built with security-first practices. EU hosting available, GDPR-aligned approach, and enterprise-grade data protection.

  • EU hosting options available
  • GDPR-aligned data handling
  • Encrypted data at rest and in transit
  • Role-based access control
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Security & Compliance

Ready to see it in action?

Let's discuss which features make sense for your business.

Get in Touch